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Find quick answers to your questions below...
Order Status
• An item is missing from my delivery.
• Has my order been delivered?
• How do I change or cancel an item in my order?
• How do I track my order?
• The wrong gift was delivered.
My Account
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Deliveries and Returns
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• What is your return policy?
Guarantees
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Pricing and Billing
• I need a copy of my receipt/invoice.
• When will my credit appear on my account?
• When will my credit card be charged?
Additional Support
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Mercy Flowers & Gifts is a full-service, non-profit florist. All proceeds benefit the Mercy Auxiliary.
For same-day delivery, orders must be placed by 1 p.m. Central Monday through Friday.
Orders received after 1 p.m. on Friday will be filled the following Monday. For questions or assistance, please call:
8 a.m. to 1 p.m. weekdays: (319) 398-6029

Visa, Mastercare and Discover Logo
Member of The Iowa Florists' Association & Iowa Master Florist
Copyright © Mercy Flowers & Gifts. All Rights Reserved.
Flowers and vases may be substituted based upon availability.
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